Terms of Service

1. परिचय

Welcome to LagnaVishesh. These Terms of Service ("Terms") govern your use of the LagnaVishesh website, mobile applications, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

LagnaVishesh is a matrimonial service designed to help individuals find suitable life partners. Our platform allows users to create profiles, search for potential matches, and communicate with other users.

2. Eligibility

By using our Service, you represent and warrant that:

You are at least 18 years of age.
You are legally eligible to marry under the laws of your country of residence.
You are not prohibited from receiving matrimonial services under the laws of India or other applicable jurisdictions.
You have the right, authority, and capacity to enter into these Terms and to abide by all the terms and conditions herein.
You are creating an account for legitimate matrimonial purposes and not for any illegal, harmful, or exploitative purposes.

3. Account Registration

To use certain features of our Service, you must register for an account. When you register, you agree to:

Provide accurate, current, and complete information about yourself.
Maintain and promptly update your account information to keep it accurate, current, and complete.
Keep your account credentials secure and confidential.
Accept responsibility for all activities that occur under your account.
Notify us immediately of any unauthorized use of your account or any other breach of security.

You may create an account for yourself or on behalf of a family member with their consent. If you are creating an account on behalf of someone else, you represent and warrant that you have the legal authority to do so and that the person has consented to the creation of the account.

4. Profile Information

You are solely responsible for the content you provide in your profile, including:

Personal details (name, age, gender, etc.)
Photographs and videos
Educational and professional information
Family details
Partner preferences
Any other information you choose to share

You agree that all information provided in your profile is accurate, current, and complete. Providing false or misleading information may result in the immediate termination of your account.

LagnaVishesh reserves the right to verify the authenticity of profile information through document verification or other means. We may temporarily or permanently suspend accounts that fail verification or are found to contain false information.

5. User Conduct

When using our Service, you agree not to:

Create multiple accounts for the same person.
Impersonate any person or entity.
Provide false or misleading information.
Use the Service for any illegal, fraudulent, or unauthorized purpose.
Harass, abuse, or harm another person.
Send spam or unsolicited messages.
Interfere with or disrupt the Service or servers or networks connected to the Service.
Collect or store personal data about other users without their consent.
Post or transmit any content that is offensive, obscene, defamatory, or otherwise objectionable.
Infringe upon the intellectual property rights of others.
Use the Service for commercial purposes without our prior written consent.
Attempt to bypass any measures we use to restrict access to the Service.

LagnaVishesh reserves the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including removing offending content, suspending or terminating accounts, and reporting violators to law enforcement authorities.

6. Subscription Plans and Payments

LagnaVishesh offers various subscription plans with different features and pricing. By subscribing to a paid plan, you agree to:

Pay all fees associated with your selected plan.
Provide accurate and complete payment information.
Authorize us to charge your chosen payment method for the plan you select.

Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

Refund Policy: All payments are non-refundable except in cases where required by law or at our sole discretion. If you believe you are entitled to a refund, please contact our customer support team.

Price Changes: We reserve the right to modify our subscription plans and pricing at any time. Any price changes will take effect at the start of the next billing period.

7. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Service, you agree to our collection, use, and sharing of your information as described in our Privacy Policy.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by LagnaVishesh and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You retain all rights to the content you submit to the Service, including your profile information and communications. By submitting content to the Service, you grant LagnaVishesh a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in connection with providing the Service.

9. Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not owned or controlled by LagnaVishesh. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that LagnaVishesh shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall LagnaVishesh, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your access to or use of or inability to access or use the Service.
Any conduct or content of any third party on the Service.
Any content obtained from the Service.
Unauthorized access, use, or alteration of your transmissions or content.
Interactions with other users of the Service, whether online or offline.

LagnaVishesh does not guarantee the accuracy, completeness, or usefulness of any information on the Service and will not be responsible for any loss or damage resulting from reliance on such information.

11. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

LagnaVishesh does not warrant that:

The Service will function uninterrupted, secure, or available at any particular time or location.
Any errors or defects will be corrected.
The Service is free of viruses or other harmful components.
The results of using the Service will meet your requirements.

LagnaVishesh is a platform that facilitates connections between individuals for matrimonial purposes. We do not guarantee that you will find a suitable match or that any relationship formed through our Service will be successful or satisfactory.

12. Indemnification

You agree to defend, indemnify, and hold harmless LagnaVishesh, its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney fees and costs, arising out of or in any way connected with:

Your access to or use of the Service.
Your violation of these Terms.
Your violation of any third-party right, including without limitation any intellectual property right, privacy right, or publicity right.
Any content you post, upload, use, or store on the Service.
Any conduct toward other users.

13. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

You may terminate your account at any time by following the instructions in your account settings or by contacting our customer support team. Upon termination, your right to use the Service will immediately cease.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

15. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through the following process:

Informal Resolution: We encourage you to contact us first to seek an informal resolution to any dispute.
Formal Resolution: If the dispute cannot be resolved informally, it shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration shall take place in Mumbai, India, and shall be conducted in English.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

16. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

17. Contact Us

If you have any questions about these Terms, please contact us:

By email: info@lagnavishesh.com
By phone: +91 98342 11356
By mail: Lagna Vishesh Pvt. Ltd, Bawada, Tal-Indapur Dist-Pune, Maharashtra 413103, India