Privacy Policy

Introduction

Welcome to LagnaVishesh's Privacy Policy. At LagnaVishesh, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our matrimonial services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

When you register on our platform, we collect personal information that you voluntarily provide, such as:

Name, age, gender, and date of birth
Contact information (email address, phone number, residential address)
Profile information (education, occupation, income, religion, caste, mother tongue, etc.)
Family details
Photographs and videos
Identification documents for profile verification
Marriage preferences and partner expectations

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Time zone setting and location
Pages visited and features used
Time spent on pages
Referral source

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our service: Including registering you as a new member, processing your subscription payments, and managing your account.
To match you with potential partners: Using your preferences and profile information to suggest compatible matches.
To verify your identity: Ensuring the authenticity of profiles to maintain a safe and trusted platform.
To communicate with you: Responding to your inquiries, providing customer support, and sending notifications about matches, interests, and messages from other users.
To improve our services: Analyzing usage patterns to enhance user experience and develop new features.
To send promotional content: Providing information about new features, special offers, and events (you can opt out of marketing communications at any time).
To prevent fraud and ensure security: Monitoring and preventing fraudulent activity, unauthorized access, and other illegal activities.

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

To other users: Information you include in your profile will be visible to other users based on your privacy settings and subscription plan.
To service providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
For business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
For legal compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
To protect rights and safety: We may disclose information when we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

We do not sell, trade, or rent users' personal identification information to others.

Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information, including:

Using secure server infrastructure with industry-standard encryption technologies (SSL/TLS)
Storing personal information in secured environments
Regularly reviewing and updating our security practices
Restricting access to personal information to authorized personnel only
Requiring strong passwords and two-factor authentication for administrative access

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes. Note that some information may remain in cached or archived copies for a limited time.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request copies of your personal information.
Rectification: You can request that we correct inaccurate or complete incomplete information.
Erasure: You can request that we delete your personal information in certain circumstances.
Restriction: You can request that we restrict the processing of your information in certain circumstances.
Data portability: You can request that we transfer your information to another organization or directly to you.
Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@lagnavishesh.com
By phone: +91 9834211356
By mail: Lagna Vishesh Pvt. Ltd, Bawada, Tal-Indapur Dist-Pune, Maharashtra 413103, India